General Info · Placing An Order
Legacybox is the simplest way to preserve your memories. With our all-in-one kit, you can send in your old home movies, photos, and film reels, and we’ll carefully convert them to digital formats—so they’re safe, shareable, and ready to enjoy for gen
Preserving your memories is easy with Legacybox. Here’s what to expect step by step:. We send you your all-in-one digitizing kit. Once your order is placed our team will begin assembling your Legacybox. Inside, you’ll find everything you need
That is somewhat up to you! During the checkout process, you'll be asked to select a digitizing time. Standard Digitizing (FREE) is included with all Legacyboxes. We also offer two paid rush options if you need your media back faster.
Ordering from Legacybox is simple and secure! Here’s everything you need to know:How do I place an order?. Need a walkthrough? Watch our short instructional video below for step-by-step guidance. How do I remove items from my cart?
Legacybox was created to give families a secure, reliable way to preserve their home movies and photos. We’re proud to be the nation’s leader in home movie and photo conversion, trusted by over 1 million families. To date, we’ve created millions of
1 item = 1 tape OR 1 reel OR 1 pack of 25 photo items. You can mix and match the media types you chose to send us!. Below are a few examples of items:. Absolutely! Each Legacybox is pre-paid for a certain number of items, and you can send in any comb
Absolutely! We understand how important, and even irreplaceable, your originals items are. We always make sure to return your original items with your completed order.
We offer a range of sizes so you can find the one best suited to your family's needs. If your analog media collection is in between our offered sizes, no sweat! We include extra item barcodes with every kit. If you chose to send in more items than wh
We can ship anywhere to the continental United States. Unfortunately, we are unable to ship to Alaska, Hawaii, Canada, and Army, Air Force, or Fleet Post Offices at this time.
We don't have a physical storefront for customer drop-offs, so we aren't able to accept hand-delivered Legacyboxes. To keep the process safe and efficient, all orders are sent to us using the prepaid UPS shipping label included in your kit.
For the initial shipment of your Legacybox, we provide a few options based on the box you choose. Please know that the Standard and Ground options are delivered by USPS, so if you have issues receiving packages from USPS in your area, you may benefit
We offer a one-to-one transfers so the quality of your digital files will depend largely on the condition of your originals. For tapes, we'll transfer the entire time which may include some blank or blue screen. At this time we do not offer any resto
At this time we do not offer film or photo cleaning services. Our repair service is limited to splicing; we don't offer a comprehensive tape repair service.
Your memories are priceless and we know how important peace of mind is when sending them in. That’s why we offer Shipping Protection.While UPS shipping is already very safe, Shipping Protection gives you a little extra security and reassurance while
We are excited to help you preserve your photos!. We use a variety of scanners and equipment for each order, to ensure the highest quality conversion for your photos, slides, and negatives. Some photos tend to be more finicky than others and may requ