Legacybox Cloud
Subscribers after Nov 1, 2024
How do I sign in to my Legacybox Cloud account?
You can sign in to your Legacybox Cloud account using the email address associated with your order. Depending on your account, you may be prompted to enter a password or use a one-time sign-in code. Go to https://cloud.legacybox.com. Enter your email
How do I cancel my Legacybox Cloud subscription?
You can cancel your Legacybox Cloud subscription at any time from your account settings. Before you cancel, please note that once your subscription ends, you will lose access to your memories on our secure servers. If you’d like to keep copies, we re
How do I manage my Legacybox Cloud subscription?
For specific steps on how to cancel your account, check out this help center article.
I ordered my Legacybox through a third-party (Walmart, HSN, QVC), how do I get into my cloud account?
STEP 1: ACTIVATE YOUR ORDER. Because you purchased your Legacybox from a third party (Walmart, HSN, QVC, etc), we need to add your preferred contact information to your order. We love our third party partners but unfortunately they don't pass through
How do I update my Legacybox Cloud billing info?
You can update your subscription billing details at any time from your account settings. Sign in to https://cloud.legacybox.com. Select My Account (the person icon). Open the Subscription tab. Under Billing Information, select Update Card. Follow the