How should I contact Legacybox?Updated 2 hours ago

We’re here to help. The best way to reach us is by email, but you’re also welcome to call during our business hours.

Contact us by email (recommended)

Email is the fastest and most effective way to get support, especially if your question involves an order, account details, or files.

You can contact us using our support form here:

https://help.legacybox.com/en-US/contact

Using the form helps us route your message to the right team and respond as quickly as possible.

Contact us by phone

If you prefer to speak with someone, you can call us at:

423-375-0000

Monday–Friday, 9:00 a.m. – 5:00 p.m. (Eastern Time)

Please note that wait times may vary, and some requests are best handled by email.

Note

• Email allows us to review order details and follow up with clear answers

• Phone support is available during business hours only

• For faster help, include your order number (if available) when contacting us