How does photo album digitizing work?Updated 41 minutes ago
Now everyone can have a copy of the family album.
You can send photo albums in your Legacybox along with the rest of your memories. Each album is $29.
What we do with your album
We scan every page in order and photograph the front and back covers. Your original album comes home with the rest of your order.
What you get back
Each album shows up in your Legacybox library as one album, with its covers and pages in order. You can view it at my.legacybox.com or in the Legacybox app, and share it with anyone. If you ordered a thumb drive or DVD set, your album is included on it too.
How to send an album
Add a barcode. Stick any barcode from your Welcome Booklet on the album’s back cover.
Wrap it. Wrap the album in bubble wrap. See the packing tips below.
Pack it up. Set the wrapped album in your Legacybox with the rest of your items. If the box closes, it fits. Send it back as usual.
Forgot the barcode? We’ll add one when your album arrives. It’s still $29.
Pack albums carefully
Albums are heavy, and their spines, covers, and pages break easily if they slide around in the box during shipping. Before you send one:
Wrap each album completely in bubble wrap.
Put albums at the bottom of the box, under lighter items.
Fill any empty space with bubble wrap or packing paper so nothing can move. If you hear things shift when you gently tilt the box, add more padding.
When you pay
Nothing up front. When your album arrives at our facility, we add $29 per album to your order and email you to pay. Your order ships home once it’s paid.
Sending more than one album
Send as many as you like. Each album needs its own barcode and is $29.
If your album doesn’t fit in the box
You’ll need to move your whole order, albums and everything else, into a single larger box of your own.
Call or email us before you pack it. Tell us what you’re sending, including how many albums and roughly how big they are, and we’ll recommend how to pack it.
Then ship the box with the prepaid label from your Welcome Booklet. There’s no extra shipping cost, and it’s still $29 per album.
Need help?
Email us at [email protected] or call 423-375-0000. We’re available Monday through Friday, 9:00am-5:00pm EST.