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What's your cancellation policy?

  • Updated September 19, 2018 20:27

Decided you don’t want your Legacybox? If your box has not been sent to us, you may cancel your order within 60 days of placing it for a full refund, less any shipping fees. Simply contact us to cancel. If your order qualifies, you’ll get your money back once we cancel your order.

Related articles

  • How do I cancel my order?
  • What is the price of a Legacybox?
  • Can I have a refund if I missed the sale or the price of an item dropped?
  • What’s your return policy once my items have been digitally preserved?
  • When will I get my refund?

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Articles in this section

  • Why did I receive an invoice for extra items?
  • Can I have a refund if I missed the sale or the price of an item dropped?
  • How do I receive a refund for my order?
  • When will I get my refund?
  • What's your cancellation policy?
  • How do I cancel my order?
  • What do I do if I see an unauthorized charge to my credit card?
  • What forms of payment do you accept?
  • What’s your return policy once my items have been digitally preserved?
  • Do you offer replacements and exchanges?
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