Does My Legacybox Expire?

No it does not!

We completely understand that life happens and you might forget about your Legacybox. No need to worry! You can just pick up where you left off by packing your box with your memories and sending it back to us. Once we receive your items, they will be entered into our system and you will be able to follow them throughout the entire conversion process. All you need is your order number and your zip code. Simply visit, input your information, and you're ready to go!

Can’t find your answer in our support center? Contact us directly.