What do I do if I see an unauthorized charge to my credit card?

  • Updated

An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a charge to your card that you did not authorize, please contact our Customer Support Team at questions@legacybox.com.

If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone support hours are Monday through Friday from 8am to 9pm EST and 9am to 6pm EST on Saturday and Sunday.

We would love to hear from you!

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