What do I do if I see an unauthorized charge to my credit card?

An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a charge to your card that you did not authorize, please contact our Customer Support Team at questions@legacybox.com.

If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone support hours are 10am to 6pm EST seven days a week.

We would love to hear from you!