What do I do if I see an unauthorized charge to my credit card?

We are very sorry. An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a card to your card that you did not authorize, please contact our Customer Support team at questions@legacybox.com.

If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our lines are open Monday–Friday, 10 AM to 4 PM Eastern. We would love to hear from you!

Can’t find your answer in our support center? Contact us directly.