An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.
If there is a charge to your card that you did not authorize, please contact our Customer Support Team at firstname.lastname@example.org.
If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone support hours are Monday–Friday, 8 AM–Midnight EST, and Saturday–Sunday, 9 AM–6 PM EST.
We would love to hear from you!