What do I do if I see an unauthorized charge to my credit card?

An unauthorized charge is never something we intend, and we want to help you get it sorted out right away.

If there is a charge to your card that you did not authorize, please contact our Customer Support Team at questions@legacybox.com.

If you prefer to speak to a representative over the phone, you can reach us at 423-375-0000. Our phone support hours are 9am to 5pm EST from Monday to Friday.

We would love to hear from you!


1 comment

  • Comment author
    Mike Curry

    Why do I have a charge of $86.18 on my credit card for Jan 4th, I did not make a purchase or transation from you?


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