I would like to change or add items to my order. What should I do?

  • Updated

If you want to make other changes to your order, feel free to contact our Customer Support Team by email at questions@legacybox.com. If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone support hours are Monday through Friday from 8am to 9pm EST and 9am to 6pm EST on Saturday and Sunday.

Just let know what you're wanting to change, and we are happy to help.

Please note that if you have already shipped your order to us, we are only able to make limited changes (like adding a USB thumb drive) to your order. Any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.

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