I would like to change or add items to my order. What should I do?

If you have not shipped your order to us yet, we can definitely help with that!

If you would like to email us, simply contact our Customer Support team here. If you prefer to speak to a representative over the phone, our phone number is (800) 797-8210. Our lines are open Monday - Friday from 10am - 4pm EST.

We can also be reached by our live chat feature at the bottom right-hand corner of your screen.

Just let know what you want, and we are happy to help.

If you have already shipped your order to us, while we can definitely make changes, like adding a USB thumb drive to your order, any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.

Can’t find your answer in our support center? Contact us directly.