We are sorry to hear that, but we are happy to help! If something is missing or not up to the proper standards, we want to fix it.
If you would like to email us, simply contact our Customer Support team here. If you prefer to speak to a representative over the phone, our phone number is (800) 797-8210. Our lines are open Monday - Friday from 10am - 4pm EST.
Just let us know your order number, and we are happy to help!