Did you receive my order?

Once your order is received in our facility, we will send an email notification immediately to let you know we've checked it in. As your order moves through our plant, we will send you emails every step of the way, keeping you updated at every turn.

Please note that receiving can take a few business days and up to two weeks (during peak volume) for our team to check in orders. This time-frame greatly depends on incoming order volume.

Can’t find your answer in our support center? Contact us directly.