How do I receive a refund for my order?

While we are sad that you have decided not to use your Legacybox, we are here to help you get it sorted out!

All you need to do is contact our Customer Support team by sending an email to

Alternatively, if you prefer to speak to a representative over the phone, our phone number is (800) 797-8210. Our lines are open Monday - Friday from 10am - 4pm EST.


Can’t find your answer in our support center? Contact us directly.