We are very sorry to hear that you're dissatisfied, but we are here to help!
If you would like to email us, simply contact our Customer Support Team at firstname.lastname@example.org. If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone lines are open Monday through Friday from 8am to 6pm EST and 11am to 4pm EST on Saturday and Sunday.
Just let us know your order number, and we are happy to help!