How do I cancel my order?

  • Updated

We are sorry to hear that you'd like to cancel your Legacybox order, but we are happy to help you through the process. Send a brief email to questions@legacybox.com explaining why you'd like to cancel, and one of our Customer Support Agents will get back to you within 1-2 business days. 

If you would instead prefer to speak to a representative over the phone, call us at (800) 797-8210. Our phone support hours are Monday through Friday from 8am to 9pm EST and 9am to 6pm EST on Saturday and Sunday. We would love to hear from you.

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