How do I cancel my order?

We are sorry to hear that you'd like to cancel your Legacybox order, but we are happy to help you through the process. Send a brief email to questions@legacybox.com explaining why you'd like to cancel, and one of our Customer Support Agents will get back to you within 1-2 business days. 

If you would instead prefer to speak to a representative over the phone, call us at (800) 797-8210. Our phone lines are open Monday through Friday from 8am to 6pm EST and 11am to 4pm EST on Saturday and Sunday. We would love to hear from you.

Can’t find your answer in our support center? Contact us directly.