How do I cancel my order?

We are sorry to hear that you'd like to cancel your Legacybox order, but we are happy to help you through the process. Send a brief email to questions@legacybox.com explaining why you'd like to cancel, and one of our Customer Support Agents will get back to you within 1-2 business days. 

If you would instead prefer to speak to a representative over the phone, call us at (800) 797-8210. Our phone support hours areOur phone hours are Monday–Friday, 8 AM–midnight EST, and Saturday–Sunday, 9 AM–4 PM EST. We would love to hear from you.

Can’t find your answer in our support center? Contact us directly.