How do I cancel my order?

  • Updated

We are sorry to hear that you'd like to cancel your Legacybox order, but we are happy to help you through the process if applicable. Send a brief email to explaining why you'd like to cancel, and one of our Customer Support Agents will get back to you within 1-2 business days. 

If you would instead prefer to speak to a representative over the phone, call us at 423-375-0000. Our phone support hours are 9am to 5pm EST from Monday to Friday. We would love to hear from you.



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