Can I add a USB thumb drive to my order?


Just starting the order process?

Legacybox provides the option of a USB thumb drive during the checkout process.

If you're ready to order, head over to, and be sure to select a USB thumb drive as one of the output formats for your order!

With the thumb drive, you'll get digital copies of your files that you can easily save to your computer. You can then do whatever you want with those files — edit, share, and/or copy them as many times as you need. You can burn copies to discs, save them to other devices, and even upload them to a cloud service.

Already ordered DVDs but changed your mind?

Don't worry! You'll receive upgrade stickers with your Legacybox, and you can use them to tell us you'd like to switch to a USB thumb drive. You can also upgrade your order to include both DVDs and a thumb drive using these stickers. Simply follow the instructions and place the appropriate stickers on your Legacybox before you send it back to us.

Did you order your box before June 24th, 2017 but haven't sent it back yet?

Send an email to our customer support team at Include your 6-digit order number and let them know you'd like to add a thumb drive. We will take it from there and ensure all your memories are safely stored and processed.  

Can’t find your answer in our support center? Contact us directly.