Our standard processing time frame, once we receive a Legacybox at our processing facility, is estimated at 2-4 weeks. Please note that this time frame can vary, depending on our current order volume, as well as the specifics of each individual order, such as the number of items and formats included.
Once your order is received in our facility, we will send an email notification immediately to let you know it has been checked in. As your order moves through our plant, we will send you emails every step of the way, keeping you updated at every turn.
If you have sent in your order, you can track its status by visiting https://legacybox.com/pages/order-tracking. If you'd like some more instructions on how to track your order, you can watch this video below: