That's a great question!. When you place an order for a Legacybox, you will receive an order confirmation via email that will include an order number that begins with the letter ‘L’. That is your transaction ID number. Once your order ships, that “L
Labeling your items is very important, and it's something we take seriously. Barcodes are included with your Legacybox and are uniquely numbered, identifying each item to your order number. Every item needs a barcode. Start in the upper left, using t
Barcodes are included with your Legacybox and are uniquely numbered, identifying your tape to your order number. Every item needs a barcode. Start in the upper left, using the top left barcode first that ends in the #1, then utilize the next barcode
Definitely!. We provide extra barcodes with every Legacybox, giving you the flexibility to send in extra items. Just apply the additional barcodes to the extra items and include them in your Legacybox, and you're set! Each additional item costs $17.9
Unfortunately not. We require that photos, slides, and negatives be sent loose leaf, in groups of 25, packaged in ziploc style baggies or envelopes. Each group of 25 should then be labeled with one of the provided barcode stickers on the outside of t
No worries!. The shipping label included with your Legacybox is valid for any box you need to use in order to send your items to us. Please feel free to find another sturdy box to pack your order in. Then, just tape it up securely, and apply the labe
Just starting the order process?. Legacybox provides the option of a USB thumb drive during the checkout process. If you're ready to order, head over to legacybox.com/pricing, and be sure to select a USB thumb drive as one of the output formats for y
If you want to make other changes to your order, feel free to contact our Customer Support Team by email at [email protected]. If you prefer to speak to a representative over the phone, you can reach us at (800) 797-8210. Our phone support hour
We are happy to help! If something is missing or not up to the proper standards, we want to fix it. Simply contact our Customer Support Team at [email protected]. If you'd prefer to speak to a representative over the phone, you can reach us at