This section is dedicated to providing information about how our service can help you preserve and share your analog media in a digital format.
Legacybox is dedicated to digitizing old home movies, audio tapes, and photos, making it easy to relive the treasured memories you haven't experienced in years. Using our state-of-the-art facilities and processes, we have developed a kit and methodol
Your memories are fading — the time is now!. Assuming your VCR hasn’t already “eaten” them, the average lifespan of your home videotapes is only 15 years! Slides begin to degrade at around 20 years. We operate one of the largest and most successful h
What does Legacybox have to do with digitization and what’s a Legacybox? Great questions, let’s answer them!. First let's cover digitization. It means taking old home analog media - things like pictures, tapes, and film - and turning them into digita
Unfortunately, no. That is not something we offer at this time. While our process often delivers wonderful transfers, the condition of your original items will determine the quality of the digital product. The conversion will be a straight transfer,
After you place your order, your Legacybox will be on its way!. It includes the following:. When preparing your Legacybox to ship to our facility, it's very important to barcode your items. Barcodes are included with your Legacybox and are uniquely n
Digital files are a great delivery method for your memories, and many of our customers love them! It's not Thanksgiving or Christmas every weekend, and that makes it difficult to gather friends and family around a TV to view DVDs. A USB thumb drive o
Absolutely!. We understand how important, and even irreplaceable, your originals items are. We always make sure to return your original items with your completed order.
Every Legacybox is prepaid for a certain number of items, and we have four sizes to choose from. To give you the flexibility to send a wide variety of items in your Legacybox, we covered all the bases. An item can be:. Each Legacybox is prepaid for a
Each Legacybox is prepaid for a specific number of items, and we have four options to suit your needs. When you select the Legacybox you'd like to purchase, you'll also need to choose the output format you’d like to receive your digitized media in. Y
After you place your order, your Legacybox will be on its way!. It includes the following:. When preparing your Legacybox to ship to our facility, it's very important to barcode your items. Barcodes are included with your Legacybox and are uniquely n
Every Legacybox is preset to have a certain number of items in it. To give you the flexibility to send in a wide variety of items in your Legacybox, we covered all the bases. An item can be:. Different sized Legacybox's hold a different number of ite
Digitizing analog media is more of an art than a science, so while we can provide estimated processing times, the time it takes for any particular order can vary depending on a number of factors. If you need your order completed quickly, contact our
As soon as you hit the submit button during the checkout, your order will be processed and you will receive a six digit order number. The Legacybox team will fulfill your order and get your box shipped out within 48 hours. Legacyboxes typically take
We offer E-Deals — our digital version of a gift certificate. E-Deals are printable vouchers that can be given as gifts to other people (or to treat yourself)! Our vouchers cover the cost of conversion and the Digital Access download. DVD/CD sets and
Absolutely!. Legacybox makes an incredible gift! We highly recommend spreading the joy. Just head over to legacybox.com/pricing to select the perfect Legacybox for your friend or loved one. If you would like to give the Legacybox to the recipient in
Yes!. We love supporting great causes and people who make a positive impact in the world. If you'd like us to consider supporting your organization, please follow this link to fill out our request form. If it sounds like a good fit, someone will reac
Legacybox is currently offered in four different sizes. Each Legacybox is prepaid for a certain number of items. To give you the flexibility to send a wide variety of items in your Legacybox, we covered all the bases. An item can be:. Different sized
Inside your Legacybox you'll find a Welcome Guide that includes:. In addition to your Legacybox, you'll receive our state-of-the-art service. We communicate every step of the way. Once your order is received in our facility, we will send an email not
Mixing and matching your items is easy! We've tailored Legacybox to meet your individual needs. Each Legacybox is pre-paid for a certain number of items, and you can send in any combination of items, no matter what they are. To give you the flexibili
Great question!. We'd first want to clarify that the dimensions don't determine how many items you can send in, as you pay up front for a pre-numbered amount of items to be converted. Additionally, you don't necessarily have to use our box! If you ha
Think we missed something? Simply contact our Customer Support team at [email protected] to let us know. We accept returns within 30 days of completion of an order. Though we are not obligated to do so, we sometimes take returns past the 30-day
Great question!. Given that we are handling our customers' precious and personal memories, privacy is of utmost importance to us. We've crafted an extensive privacy policy that you can look at here.
We completely understand that life happens and you might forget about your Legacybox. No need to worry! We don't want your purchase to go to waste. There is, however, an expiration date for your box and your prepaid shipping label. Your pre-paid ship
Ordering is easy! If you'd like an instructional video on how to do so, you can watch this video below:. Each Legacybox is prepaid for a specific number of items, and we have four options to suit your needs. When you select the Legacybox you'd like t
Great question!. Editing your audio is a great way to use your digital files to create something more. There are several different programs you can use. Chances are good that you already have one installed on your computer. The programs listed below
We do not have a store front accessible to customers, so unfortunately this is not something we can accommodate. In order to make our service as efficient and safe as possible, we do not accept hand-delivered Legacyboxes. Please use the provided ship
That's a great question! We require that you send your Legacybox to us using the prepaid shipping label included in your box. In order to make our service as efficient and safe as possible, we do not accept hand-delivered Legacyboxes.
We're here to help!Do you have a question or need info but can't find an answer in our Help Center? Not a problem! For quick answers, simply contact our Customer Support team at question[email protected]. If you prefer to speak to a representative over
Each Legacybox includes is the following:. After you send back in your Legacybox and the digitization process is complete, we will ship your completed Legacybox. In it, you will find your original tapes, reels, and/or photos, along with your new thum
Within 48 hours of placing your order, your Legacybox will be on its way!. It includes the following:. When preparing your Legacybox to ship to our facility, it's very important to barcode your items. Barcodes are included with your Legacybox and are